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Frequently Asked Questions (EAN-13 Barcode)

Technobarcode

Frequently Asked Questions (EAN-13 Barcode)

Straightforward answers about packages, accounts and delivery.

What comes with an EAN-13 package?

Your delivery includes four separate downloads: PNG ZIP, PDF ZIP, Product Details Excel and Barcode Allocation Certificate. PNG and PDF files are kept in their own ZIPs.

How do I receive my files?

Choose your package, complete payment and enter your company and product details in My Account. After review and delivery, the downloads appear there and we send an email to your account address.

Can I order on WhatsApp?

Yes. Our team can create an offline order linked to your customer account. Payment confirmation and delivery follow the same dashboard workflow.

Can I edit product details?

Yes. You can update product information in My Account. Assigned barcode numbers remain fixed. Delivered documents retain their saved details; contact us if you need a document correction.

Is there an annual renewal fee?

EAN-13 and QR packages are one-time purchases with no annual renewal fee. POS software pricing and licence terms are confirmed separately for the selected package.

What is the difference between Static and Dynamic QR?

Static QR opens the destination URL directly. Its printed link cannot be changed. Dynamic QR opens your editable product/business page with images, description and contact links. QR identities stay unchanged. Previously generated fixed-link QR codes retain their original destination.

Are these GS1 membership packages?

These are Technobarcode barcode allocation packages. GS1 membership or a GS1 company-prefix licence is not included. If a retailer requires a specific identifier scheme, check that requirement before purchase.

Can I search my product records?

Yes. Our public lookup searches Technobarcode records by barcode number, company name or brand name. It is Technobarcode’s own database.

How can I see POS software?

Visit our POS Software page and request a demo or pricing discussion on WhatsApp. We confirm the selected package’s features and licence terms before purchase.

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